1. Acceptance of Terms

By visiting or using the Site, creating an account, or placing an order, you agree to be bound by these Terms as well as our Privacy Policy, Refund Policy, and Shipping Policy. If you do not agree, please do not use the Site.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and capable of forming a binding contract to purchase products through the Site.

3. Accounts & Security

• You may create an account to access certain features. You are responsible for safeguarding your login credentials and for all activities that occur under your account.
• Notify us immediately at support@bisonsupplypro.com if you suspect unauthorized use or a security breach.
• We may suspend or terminate accounts that violate these Terms or applicable law.

4. Orders & Payment

• Placing an order constitutes an offer to purchase. We may accept or decline any order, including for suspected fraud or product unavailability.
• Payments are securely processed via trusted third-party gateways. You agree to provide accurate billing and contact information.
• Funds may be pre-authorized at checkout and captured when your order is ready to ship.
• If your payment fails or is reversed, we may cancel the order and notify you.

Need order assistance? Email support@bisonsupplypro.com or call +1 (888) 971-6047.

5. Pricing & Availability

• Prices, promotions, and availability may change without notice. We strive for accuracy but do not warrant that product descriptions or pricing are error-free.
• If an error occurs, we will correct it and contact you to confirm or cancel the order with a full refund.
• Images may show accessories or staged environments not included unless explicitly stated.

6. Shipping & Risk of Loss

Shipping timelines and carrier terms are governed by our Shipping Policy. Title and risk of loss pass to you once the carrier takes possession of the shipment. Estimated delivery dates are provided for convenience and are not guaranteed; however, we will always assist you in resolving unreasonable delays.

7. Returns & Refunds

Our return and refund process is outlined in our Refund Policy. Most items may be returned within 30 days of delivery subject to condition and manufacturer requirements. Refunds are issued to the original payment method within 5-10 business days after inspection. Nothing in these Terms limits your legal rights under applicable consumer-protection law.

8. Custom / Made-to-Order

Custom or made-to-order products are built specifically for you and are final sale once production begins, except as required by law or warranty. Each product page clearly states if this condition applies.

9. Taxes

Applicable sales, use, or other taxes and duties are your responsibility and are calculated at checkout where required by law.

10. Prohibited Conduct

• Using the Site for unlawful purposes or violating any law or regulation.
• Attempting to interfere with, disrupt, or gain unauthorized access to the Site or its systems.
• Posting or transmitting content that is infringing, defamatory, deceptive, or otherwise objectionable.

11. Intellectual Property

All content on the Site—including text, graphics, logos, product names, and code—is owned or licensed by Bison Supply and protected under applicable intellectual-property laws. You may not copy, modify, or reproduce any material without our written consent.

12. Reviews & User Content

• By submitting reviews, photos, or other content (“User Content”), you grant Bison Supply a worldwide, royalty-free license to use and display such content in connection with the Site and our marketing materials.
• You represent that you own or control the rights to your User Content and that it does not infringe the rights of others.
• We may remove or edit User Content that violates these Terms or applicable law.

13. Third-Party Links & Services

The Site may link to third-party websites or services (for example, payment processors or shipping carriers). These are provided for convenience only. We are not responsible for their content or practices. Use of such third-party services is at your own risk and subject to their terms.

14. Warranties & Disclaimers

Products sold through the Site are covered by their respective manufacturer warranties as detailed on each product page. Except as provided in those warranties or required by law, the Site and all products are provided “as is” without warranties of any kind, express or implied. This does not affect any statutory rights you may have under consumer-protection laws.

15. Limitation of Liability

To the maximum extent permitted by law, Bison Supply and its affiliates shall not be liable for indirect, incidental, or consequential damages arising from your use of the Site or purchase of products. Our total liability for any claim shall not exceed the amount paid for the product giving rise to the claim.

16. Indemnification

You agree to indemnify and hold harmless Bison Supply, its affiliates, and employees against any claim or demand arising out of your violation of these Terms or misuse of the Site.

17. Governing Law

These Terms and your use of the Site are governed by the laws of the State of Wyoming and applicable federal law of the United States, without regard to conflict-of-laws principles.

18. Dispute Resolution

We aim to resolve concerns quickly. Please contact us first at support@bisonsupplypro.com. If we cannot resolve the matter informally, disputes will be resolved by binding arbitration on an individual basis in Wyoming, unless prohibited by law. Nothing prevents either party from seeking injunctive relief in court for intellectual-property or confidentiality matters.

If arbitration is not enforceable, claims shall be brought exclusively in the state or federal courts of Wyoming, and you consent to that jurisdiction.

19. Changes to the Terms

We may update these Terms periodically. Updates take effect when posted on this page with a “Last Updated” date. Continued use of the Site after changes constitutes acceptance.

20. Contact Information